Airtel Extends Showroom Operation Hours for KYC Registration

Customers of Airtel networks who are yet to
update their records as well as register their SIM cards in line with the
directives of the Industry Regulator, Nigerian Communications Commission (NCC),
have been offered another window of opportunity to perform this important
exercise as the leading telecoms operator has announced an extension of its
operation hours in all its showrooms and customer touch points across the
country.

According
to Airtel, all showrooms across the country have extended their daily
operations by two hours every day of the week, Monday to Sunday, in a strategic
move to accommodate the recent influx of customers who are desirous of updating
their records in line with the Know Your Customer registration exercise.
It
would be recalled that the management of Airtel had earlier encouraged all its
esteemed customers to update their records in line with the NCC directive.
Airtel
had noted that “following the directive from Nigerian Communications Commission
(NCC) to ensure that all Customers on our network, who are yet to fully
complete their SIM registration requirements, are barred from using their
lines, we wish to inform you that the barring of non-compliant lines has
commenced on the Airtel Network.


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“If
you have been barred or received a message that you will be barred as a result
of this process, we appeal to you to kindly reactivate your line or update your
records accordingly to continue enjoying our quality services. Please, visit
any of our Airtel Express Shops or KYC registration centres across the country
to update your Registration details. 
“For
customers who have duly completed the SIM registration requirements as
stipulated by the NCC, please be assured that your lines will continue to
remain functional and your services will not be interrupted.
“We
wish to assure everyone that Airtel is committed to providing top of the class
telecommunication experience.
“Thank
you for choosing Airtel!”

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