A wicked problem is a social or cultural issue or concern that is difficult to explain. One of such is a situation like the wicked power distribution regime of IKEJA ELECTRIC, (Abule Taylor undertaking office) that seeks to bill customers to death and throw people into darkness at the flippest of instances.
One MR. FRED the Service Manager of the aforementioned undertaking office in Lagos West Senatorial zone might need to tell security and government officials what he and his team knows about outrageous and fraudulent billings, intimidation of customers/consumers (with Police and Civil Defense forces), Group Disconnection of consumers on flimsy reasons against Section 36 of the Power Act, 2005 of the Federal Republic of Nigeria; rudeness to customers and senior citizens among many other unethical acts if revelations at our disposal is anything to go by.
During an investigation carried out by this channel on the activities of MR. FRED (Fred Ogbodo Olaniyi?) and his team at Ikeja Electric undertaking office at Abule-Taylor under the Akowonjo business unit, we discovered so many act of sharp practices.
At this undertaking office, it appears that intimidation, forceful payment, harassment of peaceful loving consumers, highhandedness by linesmen and marketers which negates the principles and provisions of the Nigeria Electricity Regulation Commission (NERC) is a business model as customers cry of arbitrary billing, unreasonable electricity tariff jerk-ups and total relegation of customers’ esteem.
In this PART THREE of the video, we x-ray the entire scenario and discovered that FRED OGBODO might be more powerful than the President of Nigeria or even all agencies of government as he dishes out instructions that negates business logic.
In FRED’s dictionary, Customer is Slave (Not King)
Find out more (PLUS VOICES OF DISGRUNTLED CONSUMERS) in this new video.
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