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| Nigerian Industrialist, Rasaq Akanni Okoya with wife, Folashade |
This
rule goes hand in hand with the previous one.
You have to know who has the boss’s ear and you have to know who runs
the office. You might be quite senior
but you won’t get the key to the stationery cupboard no matter what, not unless
you speak nicely to Mark first.
rule goes hand in hand with the previous one.
You have to know who has the boss’s ear and you have to know who runs
the office. You might be quite senior
but you won’t get the key to the stationery cupboard no matter what, not unless
you speak nicely to Mark first.
And your
morning tea is going to be delivered cold if you upset the catering staff at
all by wandering up to the canteen and ordering your tea without going through
the office manager first.
Office
protocols and hierarchies are old fashioned, petty, small minded, outdated, and
yet still very much with us. It wasn’t
that long ago that I worked in an office where you had to take your typing to
an office manager who then handed it to
a typist and it was returned to you later, all done.
protocols and hierarchies are old fashioned, petty, small minded, outdated, and
yet still very much with us. It wasn’t
that long ago that I worked in an office where you had to take your typing to
an office manager who then handed it to
a typist and it was returned to you later, all done.
Trouble
was that if you upset the office manager and you could do this by smoking near
her, talking about the boss in a derogatory way, swearing, coming to work casually
dressed – you got your work given to the worst typist and it came back late,
full of mistakes, coffee stained, tipexed
to death, misspells, no copies, you name it.
was that if you upset the office manager and you could do this by smoking near
her, talking about the boss in a derogatory way, swearing, coming to work casually
dressed – you got your work given to the worst typist and it came back late,
full of mistakes, coffee stained, tipexed
to death, misspells, no copies, you name it.
Once
you got on the right side of the office manager, it all changed and your typist
presented you with exemplary work, on time and immaculate.
you got on the right side of the office manager, it all changed and your typist
presented you with exemplary work, on time and immaculate.
Now
you might say that this was the way it was and I couldn’t really complain. Yes,
but the office manager wasn’t my office manager. I only used the typing
facility occasionally and I was senior.
I still had to go through this hierarchy which involved me in having to
see the patronage of someone junior to get a fairly mundane and routine job
done. It sure made me mad and I had to
spend quite a lot of time wooing the office manager just to get a letter done.
It was time consuming, unproductive and pretty.
But you’re right; we have to work with what we’ve got.
you might say that this was the way it was and I couldn’t really complain. Yes,
but the office manager wasn’t my office manager. I only used the typing
facility occasionally and I was senior.
I still had to go through this hierarchy which involved me in having to
see the patronage of someone junior to get a fairly mundane and routine job
done. It sure made me mad and I had to
spend quite a lot of time wooing the office manager just to get a letter done.
It was time consuming, unproductive and pretty.
But you’re right; we have to work with what we’ve got.
So
what do we do? We play the game. We have no choice but to smile and woo them.
what do we do? We play the game. We have no choice but to smile and woo them.
“OFFICE
PROTOCOLS AND HIERARCHIES ARE OLD FASHIONED, PETTY, SMALL MINDED, OUTDATED, AND
YET STILL VERY MUCH WITH US”.
(Excerpts from THE
RULES OF WORK by Richard Templer Read “Knowing how not to disapprove others” from The Rules tomorrow on Asabeafrika)
RULES OF WORK by Richard Templer Read “Knowing how not to disapprove others” from The Rules tomorrow on Asabeafrika)
Rule-to-Work Series
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